Study found that discussions of most issues initiated by patients were omitted from notes in the EHR.
Findings suggest that better alignment and education about what's said and what's documented in EHR will ensure the quality of the care being delivered.
"In an era in which face to face communication between physicians has given way to communicating via devices such as computers and smart phones, the accuracy and completeness of the record of care takes on additional importance"
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In the world of social enterprises, failure is a cringe-worthy moment nobody wants to talk about. But, social entrepreneurs can benefit from their failures.